BoxyPay allows individuals to transfer money with the highest levels of convenience and security.

You can send money in 3 easy steps. 1. Select the country you would like to send money to. 2. Add beneficiary/recipient details 3. Decide how you would like to pay for the transfer and send.

BoxyTel is our international calling card platform that has been integrated with our BoxyPay money transfer technology. You can send money and make international calls all from the same website and mobile application. How convenient is that?

You can send money in 3 easy steps. 1. Select the country you would like to send money to. 2. Add beneficiary/recipient details 3. Decide how you would like to pay for the transfer and send.

There are two methods:

• Online at www.boxypay.com/signup
• Through our mobile APP

Absolutely. Security of your funds is our utmost priority. We use bank grade encryption and dual layer access control with account password and PIN.

You can only use our service after you have created an account with us.

Its Free to open an account. You can open an account in under 1 minute.

No, only one account per sender. If you have problems with your account or need help please contact us at +1(470) 708-6469 or email us at [email protected].

No, but you will need the receiver's full name and bank details when you initiate the first transfer. After your first transfer, you can just select his/her name from a list of contacts!.

Your full legal name, email address, phone number.

You full bank details or debit card information, beneficiary’s full legal name and bank information.

You can send a money transfer through any of our participating agents. We are constantly adding new agents. Please check with us in the future to find an agent near you.

There are two methods:

• Via prepaid voucher at one of our participating merchant locations.
• Via debit card transaction online at our website or at one of our participating merchant locations.

Your money will be received in United States dollars (USD) and transferred into designated country currency. We do not payout in USD.

When you first register with Boxypay.com you will be able to send up to $999 within a 24-hour period, and up to $6,999 every 180 days. To increase your sending limit just follow the instruction below.
OUR LIMITS :

	Per Transaction Limit	24 Hours	30 Days	180 Days
Starter Level	$999	$999	$3999	$6999
	Default Limits
Level - 1	$2999	$2999	$6000	$9999
	Add and Verify a debit card
Level - 2	$3999	$7999	$9999	$25000
	Complete identity verification *Complete Verification
Level - 3	$4999	$9999	$25000	$60000
	Provide us with - Proof of residency - Proof of Income - Completed Questionnaire Form *complete verification require providing last four of ssn and dob and address
If these limits do not satisfy your sending needs please contact us to discuss custom sending limits.

We are rapidly expanding to other countries. We will email you when we add more countries.

As soon as the transfer is paid, we’ll display the receipt on your BoxyPay account (online or in the mobile app) and if you provided an email, we will send you a copy via email.

We offer the following three receiving options:

• Cash pick up: The receiver will need to show the transfer number and a government issued ID at the pick up location. The transfer code will be displayed in your transaction receipt. Also, we will send him/her a text message (SMS) with the transfer number if a mobile number was entered in the receiver profile. Please be aware that cash pick up is not available at all locations.
• Direct deposit: You’ll need to enter the receiver’s bank account information and we will deposit the funds directly into his/her account.

Your receiver will collect transfer in their local currency.

We will always display the exchange rate that applies to your transfer before you pay for it. You will always know the amount in local currency that your receiver will collect!.

The receiver has 45 days to pick up the transfer in cash. Otherwise, we will automatically cancel the transaction and the funds (less transfer fee) will be credited back to the card used to pay for the transfer.

No. The receiver information in your account has to match the ID of the person picking up the cash.

Please navigate to the Account Settings section in your account and select Change Password. You will be prompted to enter your original password and PIN before being allowed to change your password. An email will also be sent to you directly to notify you of such change.

Absolutely! Please go to Transaction History on your account. You will have several options to sort and filter through your previous transactions.

BoxyPay balance is your money transfer balance while your BoxyTel is your international calling card balance. We will give you FREE $5 international calling credit on your first transfer of over $100! You can transfer funds from your BoxyPay balance into your BoxyTel balance to make international calls. Boxytel to BoxyPay balance transfer is not allowed.

You are eligible for a full refund if you cancel a transaction within 30 minutes provided the money hasn't been deposited in the beneficiary’s account or picked up by the beneficiary.

No, you cannot cancel the transfer if the receiver already collected the cash or has received the bank deposit. If you think there was an error or you want to report a problem, please call us at 413-351-2938

When you cancel a transfer a member of our team will review your request. If the cancellation is approved, we will notify you. Refunds for transfers will be credited back to the card used to fund the transfer. If you experience any issues with your refund, please contact us at 413-351-2938.

Processing of refunds may take up to 7 business days.

Absolutely! We utilize bank grade security and ensure all accounts must go through a 2-step authentication system of password and PIN before you are allowed to successfully log in.

Payrion does not sell any customer information. The only time we share your information with third parties is when required by our partners to process your transactions or when required to comply with applicable law, statutes, and regulations. If you didn’t find the answer you were looking for, remember you can call us at any time at 413-351-2938.

You can track the status of your transactions at any time! Just go to your dashboard, you can view the status of all your transfers while there . We update transfer information in real time!

Yes! You get a FREE $5 international calling card on your first qualifying (minimum of $100) transfer. Each time you refer a friend, you get another $5 free international card on their first qualifying transfer. There are no limits to how much calling credits you can get..

If you have a complaint about a transaction on our website or mobile application, please contact us directly at this number 413-351-2938 or via email [email protected] If you feel our complaint resolution is not satisfactory and you need further help, please call the Department of Banking and Finance at 1-800-436-7442 or http://dbf.georgia.gov for the state of Georgia.